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1、谁能提供网络营销的相关英文文献,论文用,只需提供文献不要内容--急!!在线等!!
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请参考,望及时!1、Chang H H, Wang Y H, Yang W Y. The impact of eservice quality, customer satisfaction and loyalty on emarketing: Moderating effect of perceived value[J]. Total Quality Management, ): .2、Sheth J N, Sharma A. International emarketing: Opportunities and issues[J]. International Marketing Review, ): .3、Coviello N E, Brodie R J, Brookes R W, et al. Assessing the role of emarketing in contemporary marketing practice[J]. Journal of Marketing Management, ): .4、Braun P. Networking tourism SMEs: merce and emarketing issues in regional Australia[J]. Information Technology & Tourism, ): .5、Adam S, Mulye R, Deans K R, et al. Emarketing in perspective: a three countryparin of business use of the Inte[J]. Marketing Intelligence & Planning, ): .6、Gilmore A, Gallagher D, Henry S. Emarketing and SMEs: operational lesns for the future[J]. European Business Review, .7、Sigala M. Modelling emarketing strategies: Inte presence and exploitation of Greek Hotels[J]. Journal of Travel and Tourism Marketing, ): .8、HarrinWalker L J. If you build it, will theye Barriers to international emarketing[J]. Journal of Marketing Theory and practice, .9、Krishnamurthy S, Singh N. The international emarketing framework (IEMF) Identifying the building blocks for future global emarketing research[J]. International Marketing Review, ): .、Yan R. Cooperative advertising, pricing strategy and firm performance in the emarketing age[J]. Journal of the Academy of Marketing Science, ): .、Krishnamurthy S. Introducing EMARKPLAN: A practical methodology to plan emarketing activities[J]. Business Horizons, ): .您好,看到您的问题将要被新提的问题从问题列表中挤出,问题无人回答过期后会被分并且悬赏分也将被没收!所以我给你提几条建议:一,您可以选择在正确的分类下去提问或者到与您问题相关专业网站论坛里去看看,这样知道你问题答案的人才会多一些,回答的人也会多些。二,您可以多认识一些知识丰富的网友,和曾经为你解答过问题的网友经常保持,遇到问题时可以直接向这些好友询问,他们会更加真诚热心为你寻找答案的。三,该自己做的事还是必须由自己来做的,有的事还是须由自己的聪明才智来解决的,别人不可能代劳!只有自己做了才是真正属于自己的,别人只能给你提供指导和建议,最终靠自己。您可以不我的答案,但请你一定我的建议哦!虽然我的答案很可能不能解决你的问题,但一定可以使你更好地使用问问哦~~~!2、关于网络广告的英文文献
Onlineadvertising
OnlineadvertisingisaformofpromotionthatusestheInteandWorldWideWebfortheexpressedpurposeofdeliveringmarketingmessagestoattractcustomers.Examplesofonlineadvertisingincludecontextualadsonsearchengineresultspages,bannerads,RichMediaAds,Socialworkadvertising,onlineclassifiedadvertising,advertisingworksandemailmarketing,includingemailspam.
Competitiveadvantageovertraditionaladvertising
Onemajorbenefitofonlineadvertisingistheimmediatepublishingofinformationandcontentthatisnotlimitedbygeographyortime.Tothatend,theemergingareaofinteractiveadvertisingpresentsfreshchallengesforadvertiserswhohavehithertoadoptedaninterruptivestrategy.
Anotherbenefitistheefficiencyofadvertiser'sinvestment.Onlineadvertisingallowsforthecustomizationofadvertisements,includingcontentandpostedwebsites.Forexample,AdWordsandAdSenseenableadsshownonrelevantwebpagesorasideofsearchresultsofprechosenkeywords.Anotheristhepaymentmethod.Whateverpurchasingvariationisselected,thepaymentisusuallyrelativewithaudiences'response.
Purchasingvariations
ThethreemostmonwaysinwhichonlineadvertisingispurchasedareCPM,CPC,andCPA.
CPM(CostPerImpression)iswhereadvertiserspayforexposureoftheirmessagetoaspecificaudience.CPMcostsarepricedperthousandimpressions,orloadsofanadvertisement.However,meimpressionsmaynotbecounted,suchasareloadorinternaluseraction.TheMintheacronymistheRomannumeralforonethousand.
CP(CostPerisitor)or(CostperiewinthecaseofPopUpsandUnders)iswhereadvertiserspayforthedeliveryofaTargetedisitortotheadvertiserswebsite.
CPC(CostPerClick)isalknownasPayperclick(PPC).Advertiserspayeachtimeauserclicksontheirlistingandisredirectedtotheirwebsite.Theydonotactuallypayforthelisting,butonlywhenthelistingisclickedon.Thissystemallowsadvertisingspecialiststorefinesearchesandgaininformationabouttheirmarket.UnderthePayperclickpricingsystem,advertiserspayfortherighttobelistedunderaseriesoftargetrichwordsthatdirectrelevanttraffictotheirwebsite,andpayonlywhenmeoneclicksontheirlistingwhichlinksdirectlytotheirwebsite.CPCdiffersfromCPinthateachclickispaidforregardlessofwhethertheusermakesittothetargetsite.
CPA(CostPerAction)or(CostPerAcquisition)advertisingisperformancebasedandismonintheaffiliatemarketingsectorofthebusiness.Inthispaymentscheme,thepublishertakesalltheriskofrunningthead,andtheadvertiserpaysonlyfortheamountofuserswhopleteatransaction,suchasapurchaseorsignup.Thisisthebesttypeofratetopayforbanneradvertisementsandtheworsttypeofratetocharge.Similarly,CPL(CostPerLead)advertisingisidenticaltoCPAadvertisingandisbasedontheuserpletingaform,registeringforanewsletterormeotheractionthatthemerchantfeelswillleadtoasale.Almon,CPO(CostPerOrder)advertisingisbasedoneachtimeanorderistransacted.
CostperconversionDescribesthecostofacquiringacustomer,typicallycalculatedbydividingthetotalcostofanadcampaignbythenumberofconversions.Thedefinitionof;Conversion;variesdependingonthesituation:itismetimesconsideredtobealead,asale,orapurchase.
CPE(CostPerEngagement)isaformofCostPerActionpricingfirstintroducedinMarchperpixelofadvertisingspaceandtheiradvertwouldremainonthehomepageforaslongasthewebsiteexistswithnoextracosts.
Floatingad:Anadwhichmovesacrosstheuser'sscreenorfloatsabovethecontent.
Expandingad:Anadwhichchangessizeandwhichmayalterthecontentsofthewebpage.
Politead:Amethodbywhichalargeadwillbedownloadedinsmallerpiecestominimizethedisruptionofthecontentbeingviewed
Wallpaperad:Anadwhichchangesthebackgroundofthepagebeingviewed.
Trickbanner:Abanneradthatlookslikeadialogboxwithbuttons.Itsimulatesanerrormessageoranalert.
Popup:Anewwindowwhichopensinfrontofthecurrentone,displayinganadvertisement,orentirewebpage.
Popunder:SimilartoaPopUpexceptthatthewindowisloadedorsentbehindthecurrentwindowthattheuserdoesnotseeituntiltheycloseoneormoreactivewindows.
ideoad:similartoabannerad,exceptthatinsteadofastaticoranimatedimage,actualmovingvideoclipsaredisplayed.
Mapad:textorgraphicslinkedfrom,andappearinginorover,alocationonanelectronicmapsuchasonGoogleMaps.
Mobilead:anSMStextormultimediamessagesenttoacellphone.
Inaddition,adscontainingstreamingvideoorstreamingaudioarebingverypopularwithadvertisers.
Emailadvertising
LegitimateEmailadvertisingorEmailmarketingisoftenknownas;optinemailadvertising;todistinguishitfromspam.
Affiliatemarketing
Mainarticle:Affiliatemarketing
Affiliatemarketingisaformofonlineadvertisingwhereadvertisersplacecampaignswithapotentiallylargenumberofsmall(andlarge)publishers,whomareonlypaidmediafeeswhentraffictotheadvertiserisgarnered,andusuallyuponaspecificmeasurablecampaignresult(aform,asale,asignup,etc).Today,thisisusuallyaplishedthroughcontractingwithanaffiliatework.
AffiliatemarketingwasaninventionbyinandwasexcelledbywhenitlauncheditsAffiliateProgram,calledAsciateProgramin.Theonlineretaileruseditsprogramtogeneratelowcostbrandexposureandprovidedatthesametimesmallwebsitesawaytoearnmesupplementalie.
Contextualadvertising
ManyadvertisingworksdisplaygraphicalortextonlyadsthatcorrespondtothekeywordsofanIntesearchortothecontentofthepageonwhichtheadisshown.Theseadsarebelievedtohaveagreaterchanceofattractingauser,becausetheytendtoshareasimilarcontextastheuser'ssearchquery.Forexample,asearchqueryfor;flowers;mightreturnanadvertisementforaflorist'swebsite.
Anothernewertechniqueisembeddingkeywordhyperlinksinanarticlewhicharesponredbyanadvertiser.Whenauserfollowsthelink,theyaresenttoasponr'swebsite.
Behavioraltargeting
Inadditiontocontextualtargeting,onlineadvertisingcanbetargetedbasedonauser'spastclickstream.Forexample,ifauserisknowntohaverecentlyvisitedanumberofautomotiveshopping/parinsitesbasedonclickstreamanalysisenabledbycookiesstoredontheuser'sputer,thatusercanthenbeservedautorelatedadswhentheyvisitother,nonautomotivesites.
Adsandmalware
Thereisalclassofadvertisingmethodswhichmaybeconsideredhicalandperhapsevenillegal.Theseincludeexternalapplicationswhichaltersystemsettings(suchasabrowser'shomepage),spawnpopups,andinsertadvertisementsintononaffiliatedwebpages.Suchapplicationsareusuallylabeledasspywareoradware.Theymaymasktheirquestionableactivitiesbyperformingasimpleservice,suchasdisplayingtheweatherorprovidingasearchbar.Someprogramsareeffectivelytrojans.Theseapplicationsaremonlydesignedastobedifficulttoremoveoruninstall.Theeverincreasingaudienceofonlineusers,manyofwhomarenotputersavvy,frequentlylacktheknowledgeandtechnicalabilitytoprotectthemselvesfromtheseprograms.
Adservermarketstructure
Givenbelowisalistoftopadservervendorsin,
AOL
Adbrite
ItshouldbenotedthatGoogleacquiredDoubleClickinmilliondomains.
网络广告
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狭义的网络广告又被称为在线广告或者互联网广告;而广义的网络广告除了包括以计算机为核心组成的计算机网络为媒介的广告行为外,还包括其他所有以电子设备相互连接而组成的网络为媒介的广告行为,例如以无线网络,电子信息亭网络为载体的广告行为。在一般未做特殊说明的情况下,现在各资料所谈论的网络广告全指狭义网络广告。
狭义网络广告与传统广告有很多类似的地方,也分为很多不同广告形式,拥有多种计费方式。
常见的广告形式包括:
横幅式广告(banner)
通栏式广告
弹出式广告(popupads)
按钮式广告(button)
插播式广告(interstitialads)
电子邮件广告(EDirectMarketing,EDM)
赞助式广告(sponrship)
分类广告(classifiedads)
互动游戏式广告(interactivegame)
软件端广告
文字链接广告(textads)
浮动形广告(flotingads)
联播网广告
关键字广告
比对内容广告
常见的记费方式包括:
按照千人印象成本(CPM)收费。
按照每点击成本(CPC)收费。
按照每行动成本(CPA)收费。
按照每回应成本(CPR)收费。
按照每购买成本(CPP)收费。
这些都是国际流行的收费模式。在中国和一些网络广告的发展中国家,则时常会采用以时间来购买的模式,如按每日投放成本收费,按每周投放成本收费等。对网络广告的研究显示,]。自从上次某X人验收我答案,主动说加分,却关闭问题后,我就再也不想给人找英文文献了...(因为你用的匿名,如果你是我说的那个人,请忽视我! ) 如果不是,请看下面,更多具体要可说明,我再补充 页PDF,可以传你) Abstract Clickthrough rates have emerged as the de facto measure of Inte advertising effectiveness. Unfortunately, clickthrough rates are plummeting. This decline prompts four critical questions: (1) why do banner ads seem to be ineffective; (2) what can advertisers do to improve their effectiveness; (3) does an immediate measure such as clickthrough rate undervalue online advertising; and, (4) are memorybased measures such as recall or awareness more appropriate To address these questions, we utilized an eyetracking device to investigate online surfers’ attention to online advertising. Then we conducted a largescale survey of Inte users’ recall, recognition, and awareness of banner advertising. Our research suggests that the rean why clickthrough rates are low is that surfers actually avoid looking at banner ads during their online activities. This suggests that the larger part of a surfer’s processing of banners will be done at the preattentive level. If such is the case, clickthrough rate is an ineffective measure of banner ad performance. Our research al shows that banner ads do have an impact on traditional memorybased measure of effectiveness. Thus, we claim that advertisers should rely more on traditional brand equity measures such as brand awareness and advertising recall. Finally, our study shows that although repetition leads to lower clickthrough rates, it has a beneficial impact on brand awareness and advertising recall. 2. consumer attitudes towards Inte advertising [摘 要] 网络广告于年最早出现于美国,我国于年出现了第一个商业性网络广告。网络广告具有诸多传统媒体所不具备的优势,因而被广泛应用于企业产品宣传、品牌推广等领域中。随着互联网的不断发展和网民数量的不断增长,网络广告将得到更大的发展,其应用领域也将会得到不断的拓展。我国网络广告的发展前景和空间非常广阔,我国应及时总结网络广告行业存在的问题,采取有针对性的措施,促进网络广告的持续发展。 [关键词] 网络广告 应用 发展 年,中国与国际互联网络正式接通,使互联网在中国得到了迅速的发展,中国网民的数量也随之迅速增长,这为我国网络广告的兴起和发展奠定了重要基础。年,中国it网站比特网()赢得了中国第一笔网络广告费收入[①]。自此,网络广告在我国传统媒体的基础上,成为广告业的新兴平台,获得了迅速的发展和广泛的应用。 一、序论 网络广告(inte advertising)是指以数字代码为载体、采用多媒体技术设计制作、通过互联网发布传播、具有良好交互功能的广告形式。网络广告于年最早出现于美国,我国也于年出现了第一个商业性网络广告。随后,网络广告陆续在各类网络媒体中出现并逐步发展起来,被广泛应用于企业产品宣传、品牌推广等领域中。 进入年间,虽然中国it业在泡沫破灭后进入低潮时期,但网络广告依然继续保持增长。这一时期,网络带宽技术的进步为中国网络广告摆脱单纯的图片广告形式提供了机会,随着流媒体技术的发展,音频、视频形式的网络广告开始出现。世纪发布的宣传广告,其形式为%、收入的)按钮式广告(buttons)。最常用的按钮广告尺寸有四种,它们分别是:×,××)多媒体广告横幅(richmedia expanding banners)。这类横幅配合多媒体技术如flash、shockwave和java,用来提供影像、音效、动画和照片,无需离开原来正在浏览的网页,便可随意购物或登记资料。富媒体广告不仅比静态广告有效,而且超过了flash和html广告。它提供了发挥创意的空间,这使得网络广告也能象传统广告一样令人难以忘怀。如本田网上汽车广告中采用了高山、湖泊、鲜花的动画图像; ()全屏式广告(full screen ads)用户开浏览页面时,该广告将以全屏方式出现)网上视频广告(online video ads):直接将电视广告转成网络格式,实现在线播放; (%以上的互联网注册。 市场分析表明,网络广告给客户带来了较好的回报,%。随着全球广告业发展和网络经济的复苏,价格低廉、传播广泛、效果明显的网络广告愈发得到企业的青睐。 中国网络媒体也在不断地进行探索,冲破网络广告固有模式,尝试多化发展。年,首次超过杂志广告市场,成为中国第四大广告媒体。 三、结论 随着互联网的不断发展和网民数量的不断增长,网络对人们的日常生产生活产生着越来越显著的影响,因而,网络广告将得到更大的发展,其应用领域也将会得到不断的拓展。 当前,综观我国网络广告市场,网络广告经营额及其所占广告市场经营总额的比例不断攀升,包括门户网站和各类专业网站在内的网络广告经营商队伍不断壮大,投资于网络广告的广告主数量和结构不断优化,网络广告的形式也在不断创新[③]。然而,网络广告在我国还处于起步阶段,其基础还很薄弱,尚存在一些亟待解决的问题,如网络广告法律规范缺失、网络广告管理部门执法不力、网络广告创意水平较低、网络广告传播方式粗放等。 总体而言,我国网络广告的发展前景和空间是非常广阔的,因为我国广告业良好的整体发展态势给网络广告的发展造了良好的环境,而我国互联网的飞速发展也为网络广告的发展奠定了坚实的受众基础。此外,我国经济社会的不断发展和市场规模的持续扩大,也决定了网络广告本身有着巨大的发展空间和广阔的发展前景。 针对目前存在的问题,我们应采取相应对策,一方面,立法机关应加强对网络广告行业的立法,政府相关部门则应当加强对网络广告的管理。另一方面,网络媒体和广告应当加强网络广告的创意,在网络广告策划中加大企业和行业参与的广度与深度,运用整合营销传播策略,使我国网络广告走上快速、稳定、健康、持续的发展之路。 更多相关论文资料参考: 希望对你有帮助!.中小企业营销力整合研究 [Admin|service月] 【摘要 (中文/英文)】 经过改革开放三十年的艰苦挫折,中小企业正以其独特的优势日益发展壮大。但随着市场环境不断变化,市场全球化趋势不断加剧,企业营销的市场环境发生了剧烈的变化,企业越来越卷入到一个巨大而复杂的动态市场环境中来。顾客的主导作用越来越强,并且非常挑剔,品牌忠诚度极低,难以做到从一而终;而企业营销力相互之间的关系变得更加复杂,如何最大限度地发挥各营销分力在市场竞争中的作用显得异常重要。企业营销力的强弱又直接关系到企业生存和发展。中小企业为了实现企业持续成长和发展,为了获得新的竞争优势,赢得消费者,必须进行营销力整合。 [详情……] [Admin|service月] 【摘要 (中文/英文)】 网络的出现加快了大规模市场向市场细分过渡,即营销模式从传统的大规模同质化营销向集中的个性化营销过渡。针对小顾客群体的小批量生产得到了迅速发展,企业规模不再是决定因素。互联网营造了一个全球性的虚拟市场,也因此产生了网络营销。 [详情……] [Admin|service月] 【摘要 (中文/英文)】 本课题以企业营销伦理学和经济伦理学等基本理论为指导,以当前我国的中小企业营销伦理现状为研究起点,通过营销案例和文献研究等多种方法分析了我国中小企业营销的伦理现状,探讨了我国中小企业在营销伦理方面存在的多种问题、成因及对策,并在比较和借鉴中西方企业营销伦理研究的基础上,阐述了我国中小企业...更多NT营销道德的基本规范、提出了中小企业营销伦理所应具备的内容及其实现途径。 [详情……] [Admin|service月日][1] 【摘要 (中文/英文)】 随着房地产市场的发展,银行作为房地产发展过程中不可或缺的重要角色,银行的房贷产品的营销需要从创新的角度,来探讨营销与风险控制。房贷市场经过十几年的发展,银行在房贷产品的设计、创新方面取得丰硕的成果与切实的经验。然而,新的市场经济环境下,房贷营销中的风险控制也面临种种问题,依然有很多难以从既有成果中找到系统的答案。为此,本文围绕房贷营销的过程及风险发生分析,借助第三方营销理论,展开对房...更多FONT
3、有人能给我发一份市场营销策略方面的英文和翻译好的中文文献给我吗?5000字以上就行了
目录摘要 IAbstract II1当前国际营销的状况及成因 3 3 3 4 4 5 72精成企业现状及问题分析 8 8 9 9 9 3精成企业的国际市场策略 做好国际产品包装与品种工作 结论 参考文献 致谢 附录一 国际营销的发展前景 附录二 International Marketing Prospects For Development 摘要加入世界贸易组织不仅给我们整个社会的经济、生活带来巨大变化,而且使国际贸易发生了巨大变革,使在贸易中占据重要地位的国际市场营销活动面临着新的选择和挑战。营销的各个方面,无论是市场调研、市场开拓、营销队伍和营销组合都显现出新经济的作用。一方面,国际市场营销的空间领域扩大了,营销的技术更先进了;而另一方面,营销的复杂性上升了,营销的难度也加大了。中国加入WTO之后,带来的是新的市场游戏规则、新的理念、知识、技术、资金、人才和全球的庞大市场。由于加入WTO后国际市场壁垒的减少,中国企业将有更多的机会在全球发达的消费市场中展示实力和发展自己的事业,实现跨国经营。本文论述了国际营销理论的国内外发展、国际营销的特点、内容和各种环境分析。还有国际营销在我国企业的运用情况,分析了中国中小型民型企业在国际营销中存在的问题,指出了入世后中国企业国际市场营销应对策略以及实施过程。【关键字】 国际营销;营销策略;产品组合AbstractAfter china entered into world trade anization, Great change has taken place. The each aspect of marketing,include market investigation,market explanation and marketing troops,is reflecting new economic the other hand,the realm of the international marketing extended,the technique of the marketing is more advanced; on the other hand,theplexity of the marketing ran high,the difficulties of the marketing enlarge, text This text discussed the international market characteristics,contents of the theories’s domestic and international development,international market with the every kind of environment al discussed the domestic and international development of the international marketing theory,and analyzed the China inside the business enterprise of small scaled people type the problem that exsits in the international market,and point outed into the international market of Chinese business enterprise of a life time empress the market to reply the strategy and into practice the process.Keywords: International marketing;Marketing strategies;Productbination日...医疗技术联盟网络:在线英语文献检索提示点击以下链接进入图片站的一部分......有些网站没制,你可以看到很多相关文献,还是会发现一些有用的......这一般需要相关专业的bbs可以找到好的文学作品探究国内资源bbs ...4、市场营销毕业论文 外文参考文献
3, 4、JamesAFitzsimmons著,张金成范秀成译,《管理》, 5,张金成等译,《互动营销》 [M].北京:中国人民大学出版社,5、急求营销英文参考文献
wikipedia "marketing" 有非常多的连结中英文都有Marketing is an integratedmunicationsbased process through which individuals andmunities discover that existing and newlyidentified needs and wants may be satisfied by the products and services of others.Marketing is defined by the American Marketing Asciation as the activity, set of institutions, and processes for creating,municating, delivering, and exchanging offerings that have value for customers, clients, partners, and ciety at large. The term developed from the original meaning which referred literally to going to market, as in shopping, or going to a market to buy or sell goods or services.Marketing practice tends to be seen as a creative industry, which includes advertising, distribution and selling. It is al concerned with anticipating the customers' future needs and wants, which are often discovered through market research. Seen from a systems point of view, sales process engineering views marketing as a set of processes that are interconnected and interdependent with other functions, whose methods can be improved using a variety of relatively new approaches.Marketing is influenced by many of the cial sciences, particularly psychology, ciology, and economics. Anthropology and neuroscience are al small but growing influences. Market research underpins these activities through advertising, it is al related to many of the creative arts. The marketing literature is al infamous for reinventing itself and its vocabulary according to the times and the culture.Four PsMain article: Marketing mixIn the early s, Profesr Neil Borden at Harvard Business School identified a number ofpany performance actions that can influence the consumer decision to purchase goods or services. Borden suggested that all those actions of thepany represented a “Marketing Mix”. Profesr E. Jerome McCarthy, al at the Harvard Business School in the early s, suggested that the Marketing Mix contained 4 elements: product, price, place and promotion. * Product: The product aspects of marketing deal with the specifications of the actual goods or services, and how it relates to the enduser's needs and wants. The scope of a product generally includes supporting elements such as warranties, guarantees, and support. * Pricing: This refers to the process of setting a price for a product, including discounts. The price need not be mary; it can simply be what is exchanged for the product or services, . time, energy, or attention. Methods of setting prices optimally are in the domain of pricing science. * Placement (or distribution): refers to how the product gets to the customer; for example, pointofsale placement or retailing. This third P has al metimes been called Place, referring to the channel by which a product or service is ld (. online vs. retail), which geographic region or industry, to which segment (young adults, families, business people), etc. al referring to how the environment in which the product is ld in can affect sales. * Promotion: This includes advertising, sales promotion, publicity, and pernal selling. Branding refers to the various methods of promoting the product, brand, orpany.期 期刊荣誉:aspt刊 cjfd收录刊 【关键词】 忠诚营销; 数据库营销; 亲情营销; 【英文关键词】 loyalty marketing; database marketing; emotion marketing; 【摘要】 高的顾客忠诚度几乎是每一个企业追逐的目标。忠诚营销是针对建立客户忠诚而全面展开的市 场活动和策略。它契合了现代企业的营销实践活动,能帮助企业取得高的市场份额。研究了忠诚营销的内 涵和影响因素。并提出从以下几方面进行忠诚营销:树立以客户为中心的观念,了解客户需提供优质的满 意的产品和;设立顾客关系管理机构;进行数据库营销;制定接触计划;制定开展以提升客户忠诚的亲情 营销。 【英文摘要】 every enterprise wants to go after the high consumer marketing is regarded as marketing strategy which enterprises carry out thoroughly in order to build up consumer loyalty and gain a high market concept and the influencing factors of loyalty marketing are of how to carry out loyalty marketing are presented.6、电子商务或者网络营销的外文文献怎么写求高手